PURO Kraków Stare Miasto

Amazing breakfast, design interior very pleasant and appealing, interesting technology implemented. Oh yes and free coffee that was actually pretty decent.

We spend our vacation in Puro Hotel, which is next to the Galeria Krakowska Mall. The location was perfect because it's 5 minutes walk to the old Kleparz market, and 10-15 minutes walk to the main square-Rynek Główny. There are also buss and tram station right outside of it. The main thing that made our stay at the hotel unforgettable was the attitude of the staff and their high sense of service and hospitality- every question we had was answered with a simle and patient. Since we planned on staying at the hotel for a whole week, the staff put us robes, slippers, a coffee kit, cups and a kettle in our room. There was also a coffee machine at the lobby of the hotel, which we could use 24/7. The food of the hotel restaurant, Hint, was so delicious, and we ate there several times. We would definitely come back there at our next time in Kraków.

The property was perfectly located in the city center next to the big Galeria Krakowska (shopping mall) and the central station. It is only a short walk to the old town. The 24/7 coffee station was a big plus and also the interior was super nice. Also a big thank you to Ola the receptionist, she helped us with all our needs and was super friendly every time we asked her for any advice!!

The location is great being directly across the road from the main train station but not disturbed in any way by noise. The train station is also home to a huge shopping mall so perfect for retail therapy. The old town is a 10-minute walk away. I booked the basic room type and although it was quite small, it was well-equipped with everything I needed for a short business stay and spotlessly clean. Water was replenished every day, the bed was comfortable and there was a desk for work. The rooms have a touch-screen tablet for adjusting the lighting, wifi and etc which was easy to use. The lobby/ restaurant/ bar area is open-plan but it is still possible to find a cosy corner. The bar was well-stocked and reasonably priced and the breakfast buffet offered a good choice of hot and cold options. A huge plus for me was the complimentary coffee machine available for guests 24/7 so even if you don't book breakfast you can still have your morning caffeine fix. The staff were all friendly and spoke good English. Although I didn't have time to try them, there were also a couple of activities offered including a cocktail making session and walking tour which was a nice touch.

Stylish hotel in a fantastic location, with all the amenities! The room was well equipped with everything you need from a safe and mini fridge to the amazing smelling shampoo and conditioner they provide. You are able to manage your whole stay from you in room tablet and have access to an amazing on site restaurant, bar, spa and tours. The breakfast was a combination of an epic continental spread with some yummy a la carte selections. However the star of the show is their lunch and dinner menu. Our tour ran late so we decided to grab a bite to eat at their restaurant - after we’ve been spoiling ourselves eating in the many Michelin star restaurants krakow has to offer, we weren’t expecting much. I have to say it was the best meal I’ve ever had at a hotel restaurant and so reasonably priced too! An all round amazing experience!